Our Services
Installation Services
We offer an installation service within our delivery area on products we sell.
Freestanding Appliances
Freestanding Wet Appliances (Washing Machines, Washer Dryers and Dishwashers) - £25.00
Freestanding Tumble Dryers - Free
Freestanding Fridges, Freezers and Fridge Freezers - Free
Freestanding Fridges, Freezers and Fridge Freezers - Free
Available on all freestanding washing machines, washer dryers, tumble dryers, dishwashers and refrigeration (excluding American Style (Side by Side) Fridge Freezers)
Please note that this service is only available when replacing a like-for-like appliance.
As part of this service, we will:
- Disconnect the old appliance
- Unpack your new product, remove and recycle the packaging
- Connect the new appliance to existing tap(s) and electric supply socket. Within reach of the pipes and lead supplied with the new washing machine.
- Level and fit neatly in the space
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space
- There is easy access to the existing pipework
- Your stop valves are working correctly (for connection of any wet appliance)
- Uninterrupted access to pipework from where the appliance is sited
- There is sufficient access for ventilation tubes (tumble dryers)
What we do not do:
- Make any alterations to existing plumbing or electrical connections
- Connect the appliance if it puts the fitter or customer at risk
- Plumb two waste pipes into one waste connection
- Connect the appliance if it does not meet safety guidelines
Freestanding Cookers
Electric Cookers - £60.00 (This does not include range cookers)
Gas Cookers – We don’t install. A GasSafe registered installer is required
As part of this service, we will:
- Unpack your new product, remove and recycle the packaging
- Disconnect an old appliance
- Connect the new appliance to existing electric supply. (Appropriate for the new appliance)
- Level and fit neatly in the space
Before ordering installation, you should ensure that:
- Your appliance will fit into the existing space
- There is easy access to the electric point
- All electric connections sockets/outlets are undamaged and in a safe state
What we do not do:
- Make any alterations to existing electrical connections or kitchen units/worktops
- Connect the appliance if it puts the fitter or customer at risk
- Connect the appliance if it does not meet safety guidelines
Ovens & Hobs
Electric Ovens - £60.00
Electric Hobs - £60.00
Gas Ovens, Gas Hobs - We don’t install. A GasSafe registered installer is required Available on built-in electric ovens and hobs
Please note that this service is only available when replacing an existing built-in appliance and we only install to existing connections
As part of this service, we will:
- Unpack your new product, remove and recycle the packaging
- Connect the new appliance to existing electric supply
- Fit neatly in the space
Your appliance will fit into the existing housing/ worktop space
There is easy access to the existing electrical connections
What we do not do:
- Make any alterations to existing electrical connections
- Connect the appliance if it puts the fitter or customer at risk
- Connect the appliance if it does not meet safety guidelines
- Make any alterations to worktops or cabinets
Televisions
Televisions (Stand Installation) - £40.00
As part of this service, we will:
- Unpack your new television and take away the packaging for recycling
- Place your TV on a suitable stand
- Setup your television so that it can pick up TV channels
- Setup the wifi connection on Smart TV’s
- Connect any ancillary equipment such as Blu-ray players, sound bars or TV Boxes as long as the cables are suitable for the new TV
Before ordering installation, you should ensure that:
- You have all compatible accessories and cables
- All cables will reach the TV
- The TV aerial and cables are in correct working order
- There is easy access to the power supply
- There are enough power sockets within the area you have chosen to put the TV
- It is easy to access where the TV is going to be installed
- Have the wifi access code available for the installer
What we do not do:
- Any cabling under floors
- Alter any electrical connections in your property
- Make any alterations to the aerial or aerial cables
- Install the product if there is a risk to the customer or fitter
- Mount TV’s on walls
Failed Connections
If a connection fails because the customer did not inform of us of any reason why it may not be successful or because the customer did not comply with the reasons mentioned above, we reserve the right to make a failed connection charge.
We'll recycle your old product
We can help you dispose of your old appliances in an environmentally friendly manner. We will take away your old appliance, like-for-like, when we deliver your new one*, and make sure it is recycled in accordance with the UK's WEEE Directive.
Your old appliance must be disconnected before we arrive (unless an installation service has been ordered), refrigeration products must be defrosted. Products will not be removed if in an unsafe
Washing Machine / Washer Dryer recycling £10.00
Dishwasher recycling £10.00
Tumble Dryer recycling £10.00
Electric Cooker recycling £10.00
Electric Oven recycling £10.00
Electric Hob recycling £10.00
Microwave Oven £5.00
Fridge recycling £20.00
Fridge freezer (upto 60cm wide) recycling £20.00
Fridge freezer (over 60cm wide) recycling £30.00
Upright Freezer recycling £20.00
Chest Freezer (upto 120cm wide) recycling £20.00
Chest Freezer (over 120cm wide) recycling £30.00
LCD/LED Plasma Television recycling £10.00
TV Recorder, Hifi etc. £5.00
